After being appointed as acting chief of Jakarta Satpol PP, Sylviana Murni instructed her ranks to change their paradigm by being more humane when dealing with the public. In addition, they must also be ready facing complaints as well as advices from Jakarta residents.
Murni told that the change of paradigm is to erase the image of Satpol PP which assessed negative by the public. That is why she asked all ranks of Satpol PP to use persuasive approach when dealing with the public, as mandated by Jakarta Governor Joko Widodo.
“At this time, the negative image of Jakarta Satpol PP which assessed arrogant towards the public has began to diminish since the governor asked Satpol PP to change paradigm into more humanist,” she stated, Saturday (3/2).
Earlier when Murni visited Seribu Island Regency yesterday, Friday (3/1), she also asked the ranks of Satpol PP there to always be ready receiving complaints as well as suggestions from residents. Besides that, this former Central Jakarta mayor welcomes the presence of radio station that broadcasts in FM frequency, which expected could assist Satpol PP’s duty.
“I’m very proud, that even though Seribu Island’s geographic is ocean, but the spirit of information development is high. Hopefully the radio station could help Satpol PP’s duties,” she expressed.
Meanwhile, one of Seribu Island Satpol PP personnel, Solihin, admitted that Murni’s visit was highly motivating Seribu Island Satpol PP personnel to work more optimally in accordance to Jakarta Governor’s mandate.
“It clearly motivates us to work better in order to change the paradigm of Satpol PP to be more humane and prioritize dialogues in performing our duties,” he said.